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In the last four years I have purchased three over priced Rowenta Steam Irons made in Germany. All three were of very poor quality and stopped heating up after barely one year of use perhaps ironing one hour every two or three weeks. The irons die just after using them...
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#1131158
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Received my new Rowenta 1700 and checked the soleplate with an IR thermometer and it only read 141° on linen. Should have been 425°. Sent it back the same day and waited 1 month for replacement. They said the one I sent back to them worked fine and sent it back to me....
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1.7
#1103810
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I have owned my Rowenta iron for about 6 years now. I have not been pleased with it for almost 3 years now. For 2 years I have had to press the self-cleaning button for any steam to be released (and that was after MUCH research about why my steam feature was not...
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#1064701
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Rowenta Steam Iron Review

Rowenta
#711348
He comprado esta plancha pero hay algo de esta plancha que no está correcto, cuando está en casi a la mitadad,y estoy planchando y la voy a para en momento erupta el agua y me quema por qué no da el tiempo de ponerla enzima del planchador me gustaría saber si ustedes saben de eso.
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Rowenta Ultra Steambrush Review

Rowenta
#649709
2.0
Details
I bought a Rowenta Ultra Steam which is a hand held clothes steamer that worked just twice and then decided to die on me aaaaarrrggghhh!!
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Diversity of Products or Services
Ease of Use
Product or Service Quality
Rowenta should provide consumers with a 24/7 automated service to obtain info about their products. I called today @ 10:45 am EST for use & care instructions and to order a new user manual (because my neighbor lost mine) and when I picked option 1 to go back to the...
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2.5
#982326
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I purchased the above ironing board several years ago Because of the brand ( I own several other products), sturdiness, size and the 10 year warranty. The piece that hold the ironing board up broke off. I called Rowenta and was told that they will not honor the...
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2.1
#955397
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CONTACTED THE MFG. 3/2/2016 - PURCHASED IRON ON MARCH 26, 2015 AND THE IRON HAS FLAT FAILED - THEIR EXPLANATION WAS SOME *** ABOUT THE TAP WATER WHICH IS SOLELY RECOMMENDED - THAT IT "COULD" AFFECT THE HEATING ELEMENTS - WHAT TYPE OF FARCE IS THAT. INSTEAD OF...
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1.3
#801368
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My Rowenta iron caught on fire. I was just getting ready to pick it up to iron and the whole thing went up in flames. Had I had it in my hand I would have been burned. I will never buy another one and am turning it in to Consumer Reports. I have bought 2 now and was...
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bobs2015
bobs2015

File a complaint with the CPSC.GOV with the model number and what happened. This is a federal agency and they keep track of this. You might also notify Rowenta of the problem ...

3.9
#761559
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I paid top dollar for this Rowenta iron, all it does is leak water from the cord area. I called rowenta and got NO WHERE. Such lousy customer service for quite a pricy iron. I guess I will just throw it away, lesson learned before I get an electrical shock. Do not buy...
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#746626
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Got my iron back from repair...it worked for two days and now it's clicking and over-heating. This is now the fourth iron in the past 14 months that we have received. This is exactly what happened the first time they tried to repair the iron. I'm afraid it will catch...
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1.0
#741449
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Contact Rowenta

Mailing Address:
Rowenta Inc.
2199 Eden Rd
Millville, NJ 08332
Phone:
(800) 769-3682
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Rowenta Products and Services

I have concerns about the quality and the warranty policy of Rowenta. I purchased the dw9280 thinking it would last for years because it was supposed to be the best iron on the market. After a couple months it quite working so Rowenta had me send it to a repair center....
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Anonymous
Anonymous

Update- I sent the iron back for repair, got it back and it lasted two days before the new heat element shorted out and almost caused a fire. So, I sent the iron back for repa...

1.0
#735095
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