Most helpful reviews first
I made a call to your customer support and asked to speak to a supervisor I was told that they would call me back. I still have not had a call. I own a very expensive Rowenta iron model # DW 9280. The part of the iron that flips to allow you to put water into the iron...Read more
WHy call for help and wait 8mins and 20 seconds only to have a customer rep with a BAD ATTITUDE practically insult your intelligence for not knowing that this expensive (to me) iron only has a ONE year warranty. I have had the iron for about 18 months and it is leaking...Read more
I have been on just about every website I can find trying to locate a site that will send replacement parts to Canada. No luck so far. If anyone knows where I can go in Canada to get a replacement for the Seal and the Gasket I would greately appreciate it. I was given...Read more
Rowenta - Phone not hearing me
Called I could hear her she couldn't hear me. Tried 5 times.
I can't believe this has happened again. $120 for this iron and the first time I plugged it in, it doesn't work. Yellow and red lights flash and no heat. I've unplugged it and plugged it into different outlets and still nothing, so it is definitely the iron. Started...Read more
I returned a Rowenta steam travel iron because the plug was broken. Today, I used the steam feature for the first time...or tried to....no steam. Last Rowenta product I will ever buy. Lots of hype and lots of crap. The irons are pricey and in the past have always been...Read more
I received this Rowenta fan as a gift. No idea it would be a gag gift after a months usage. A waste of $130.00 Don’t buy this crap!Read more
I have owned two Rowenta irons in three years. Both stopped working a few months after the ONE YEAR WARRANTY EXPIRED! The product is great when it works, but I last purchased the model DW5183 which set me back close to $90.00 (on sale). My wife bought a Eureka for less...Read more
In the last four years I have purchased three over priced Rowenta Steam Irons made in Germany. All three were of very poor quality and stopped heating up after barely one year of use perhaps ironing one hour every two or three weeks. The irons die just after using them...Read more
Received my new Rowenta 1700 and checked the soleplate with an IR thermometer and it only read 141° on linen. Should have been 425°. Sent it back the same day and waited 1 month for replacement. They said the one I sent back to them worked fine and sent it back to me....Read more
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